All Systems Operational

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Welcome to Megaphone's Status Page! Subscribe for alerts on platform delays, scheduled maintenance, or temporary outages. As always, please reach out to our Live Chat to report any issues you may be experiencing.

Megaphone CMS ? Operational
Megaphone API Operational
Megaphone Analytics ? Operational
Content Delivery ? Operational
RSS Feeds ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2020

No incidents reported today.

May 28, 2020

No incidents reported.

May 27, 2020
Completed - The scheduled maintenance has been completed.
May 27, 09:25 EDT
Verifying - Verification is currently underway for the maintenance items.
May 27, 08:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:00 EDT
Scheduled - On Wednesday, May 27th, in order to support a platform upgrade, we will be pausing the delivery of ads via the Megaphone Target Marketplace (MTM). This will only apply to ads delivered from MTM and will not affect the delivery of promos, active campaigns, and orders.
May 26, 17:31 EDT
May 26, 2020
Completed - The scheduled maintenance has been completed.
May 26, 12:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 10:16 EDT
Scheduled - We will be retiring the current iteration of the Listening Metrics on the Episode Dashboard page in order to replace it with a new version. During this time, this report will not be accessible within the Megaphone platform. Please note the following changes:
* Listening Metrics will be upgraded in the future to increase the reliability, usability, and overall performance of this set of metrics.
* We will be releasing a redesigned version of the Episode Dashboard in the coming weeks, which will make the dashboards more user friendly and provide a smoother overall experience.
* As this is an iterative process, if you have any questions about the new dashboard or have suggestions on we can improve them, please feel free to reach out. The easiest way to do this is to either start a chat with us in the platform (the blue widget at the bottom right-hand corner of Megaphone) or send an email to support@megaphone.fm.

We apologize for any inconvenience these changes may cause you in the short-term. Please know that this is a temporary measure intended to improve the overall reporting experience within the platform.

Cheers,

The Megaphone Team
May 18, 10:26 EDT
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Resolved - This incident has been resolved.
May 20, 15:57 EDT
Update - We are continuing to work on a fix for this issue.
May 20, 10:32 EDT
Identified - Last night due to an error with a cloud provider, we were unable to process the last two hours of yesterday's (5/19) metric export logs for some clients. As a result the metrics export from yesterday is going to be missing a little over two hours of data from the end of the day. The good news is the data isn't lost, it just didn't get shipped with the export. We are working on back-filling this for you right now and we'll have an update shortly.
May 20, 09:35 EDT
Resolved - This incident has been resolved.
May 20, 13:11 EDT
Identified - The issue has been identified and a fix is being implemented.
May 20, 12:08 EDT
Investigating - We are currently experiencing an ad server issue affecting campaign pacing which can lead to orders over delivering. While we work to resolve this issue our suggestion is to review and pause any campaigns that you may be concerned about.

We have all hands on deck working to resolve this issue quickly.
May 20, 11:36 EDT
Resolved - This incident has been resolved.
May 20, 13:10 EDT
Identified - The issue has been identified and a fix is being implemented.
May 20, 12:08 EDT
Investigating - We are currently investigating an issue related to MTM and had to pause the delivery of ads. During this time no ads will be delivered for podcasts opted-in to MTM. We will provide an update as soon as possible.
May 20, 11:22 EDT
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.