All Systems Operational

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Welcome to Megaphone's Status Page! Subscribe for alerts on platform delays, scheduled maintenance, or temporary outages. As always, please reach out to our Live Chat to report any issues you may be experiencing.

Megaphone CMS ? Operational
Megaphone API Operational
Megaphone Analytics ? Operational
Content Delivery ? Operational
RSS Feeds ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2020

No incidents reported today.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020
Resolved - This incident has been resolved. Have a great weekend!
Feb 21, 12:07 EST
Monitoring - A fix has been released and we are starting to see reports recover. We will continue monitoring for performance; please let our support team know if you encounter issues.
Feb 21, 11:55 EST
Update - Our team has identified the issue and is testing a fix currently.
Feb 21, 10:22 EST
Identified - We are currently working on fixing an issue that produces 0s when running reports on Podcasts in the traditional view and Campaigns/Orders. We will keep you updated on the progress; thank you for your patience!
Feb 21, 09:59 EST
Feb 20, 2020

No incidents reported.

Feb 19, 2020
Completed - The scheduled maintenance has been completed.
Feb 19, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:01 EST
Scheduled - We will be undergoing scheduled maintenance to make some backend updates to the Megaphone CMS (no visible changes will be made). During this time, the platform will be available however we ask that you limit your use of Megaphone during this time if possible. Support will be on hand throughout the maintenance to confirm no issues occur, but please reach out via Live Chat with any concerns. Thank you for your cooperation!
Feb 18, 15:52 EST
Feb 18, 2020
Resolved - This incident has been resolved.
Feb 18, 13:23 EST
Identified - We are currently working on an issue that is causing 500 errors throughout Megaphone on Campaigns/Orders, Promos, Episodes and Report pages as well as timeouts on reports. We are working to fix this as soon as possible - thanks for your patience.
Feb 18, 13:19 EST
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020
Resolved - This incident has been resolved and processing is back to normal rates. Again, we apologize for the delays this morning. Please reach out to Live Chat if you have further questions.
Feb 14, 09:10 EST
Identified - We are experiencing significant delays in audio processing inside of Megaphone (episodes and advertisements). We are working quickly to resolve the issue and shorten the wait time. We will provide updates as they become available; please let our support team know if you have any questions. We apologize for the inconvenience.
Feb 14, 08:06 EST
Feb 13, 2020
Resolved - This incident has been resolved. Thanks again for your patience!
Feb 13, 11:22 EST
Monitoring - Megaphone is recovering from the errors however we are monitoring the progress. Please let us know if you see additional issues.
Feb 13, 11:09 EST
Investigating - We are currently investigating reports of 500 errors throughout Megaphone, primarily on Campaigns/Orders, Promos and Reports. We apologize for the inconvenience and will keep you updated as we identify solutions.
Feb 13, 10:49 EST
Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.