Megaphone Status

All Systems Operational

About This Site

Welcome to Megaphone's Status Page! Subscribe for alerts on platform delays, scheduled maintenance, or temporary outages. As always, please reach out to our Live Chat to report any issues you may be experiencing.

Megaphone CMS Operational

Megaphone API Operational

Megaphone Analytics Operational

Content Delivery Operational

RSS Feeds Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 25, 2020

No incidents reported today.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

Errors running Performance Reports for Podcasts and Orders

Resolved - This incident has been resolved. Have a great weekend!
Feb 21, 12:07 EST

Monitoring - A fix has been released and we are starting to see reports recover. We will continue monitoring for performance; please let our support team know if you encounter issues.
Feb 21, 11:55 EST

Update - Our team has identified the issue and is testing a fix currently.
Feb 21, 10:22 EST

Identified - We are currently working on fixing an issue that produces 0s when running reports on Podcasts in the traditional view and Campaigns/Orders. We will keep you updated on the progress; thank you for your patience!
Feb 21, 09:59 EST

Feb 20, 2020

No incidents reported.

Feb 19, 2020

Megaphone Maintenance: Wednesday (2/19) from 8-10pm EST

Completed - The scheduled maintenance has been completed.
Feb 19, 22:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 20:01 EST

Scheduled - We will be undergoing scheduled maintenance to make some backend updates to the Megaphone CMS (no visible changes will be made). During this time, the platform will be available however we ask that you limit your use of Megaphone during this time if possible. Support will be on hand throughout the maintenance to confirm no issues occur, but please reach out via Live Chat with any concerns. Thank you for your cooperation!
Feb 18, 15:52 EST

Feb 18, 2020

500 errors and load delays throughout Megaphone

Resolved - This incident has been resolved.
Feb 18, 13:23 EST

Identified - We are currently working on an issue that is causing 500 errors throughout Megaphone on Campaigns/Orders, Promos, Episodes and Report pages as well as timeouts on reports. We are working to fix this as soon as possible - thanks for your patience.
Feb 18, 13:19 EST

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

Audio Processing Delays

Resolved - This incident has been resolved and processing is back to normal rates. Again, we apologize for the delays this morning. Please reach out to Live Chat if you have further questions.
Feb 14, 09:10 EST

Identified - We are experiencing significant delays in audio processing inside of Megaphone (episodes and advertisements). We are working quickly to resolve the issue and shorten the wait time. We will provide updates as they become available; please let our support team know if you have any questions. We apologize for the inconvenience.
Feb 14, 08:06 EST

Feb 13, 2020

Sporadic 500 errors throughout Megaphone

Resolved - This incident has been resolved. Thanks again for your patience!
Feb 13, 11:22 EST

Monitoring - Megaphone is recovering from the errors however we are monitoring the progress. Please let us know if you see additional issues.
Feb 13, 11:09 EST

Investigating - We are currently investigating reports of 500 errors throughout Megaphone, primarily on Campaigns/Orders, Promos and Reports. We apologize for the inconvenience and will keep you updated as we identify solutions.
Feb 13, 10:49 EST

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.