Audio Delivery and Playback Errors

Incident Report for Megaphone

Resolved

This incident has been resolved. Thank you for your patience!

Posted Dec 04, 2019 - 17:03 EST

Monitoring

A fix has been implemented and we are beginning to recover delivery. Our team is monitoring for continued issues and we will update once fully resolved.

Posted Dec 04, 2019 - 15:45 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 04, 2019 - 15:43 EST

Identified

We are current experiencing degraded performance with our audio delivery service (embeddable players and episode MP3s). Our team has identified the issue and is currently working to deploy a fix. Please note that this does not affect downloads or metrics. We will update you with any further developments.

Posted Dec 04, 2019 - 15:32 EST

This incident affected: Megaphone CMS and Content Delivery.